Frequently Asked Questions

Vendo AI is a complete AI-powered sales automation platform that provides specialized AI agents to handle your entire sales pipeline — from finding prospects and making initial contact to delivering presentations, following up, and booking meetings. Unlike simple chatbots or email tools, Vendo AI offers a full suite of 6 different AI agent types that work autonomously across voice calls, email, WhatsApp, Telegram, website chat, and video meetings in over 145 languages.

Most sales tools handle one piece of the puzzle — an email sequencer, a chatbot, or a dialer. Vendo AI replaces all of them with a unified platform where AI agents handle the entire sales cycle autonomously. Key differences:

• Full autonomy — agents find prospects, write personalized messages, make calls, deliver presentations, and follow up without human intervention
• Built-in database — access 4M+ verified businesses worldwide, no need for separate lead sources
• Multi-channel — one agent works across email, phone, WhatsApp, Telegram, LinkedIn, and your website simultaneously
• 145+ languages — voice and text in any language with native-quality pronunciation
• Live presentations — AI joins Google Meet and Zoom to deliver interactive demos

Vendo AI is designed for any business that needs to sell — from solopreneurs and startups to enterprise sales teams. Common use cases include:

• Startups and SaaS companies looking to scale outreach without hiring a large sales team
• Marketing and advertising agencies that need to prospect for new clients
• Consulting firms expanding into new markets or industries
• Real estate, travel, and service companies that need high-volume lead engagement
• Enterprise teams who want to automate repetitive sales tasks while focusing on high-value conversations

No. Setting up an AI agent takes just a few minutes. You provide your website URL or upload product materials (pitch decks, PDFs, documents), and Vendo AI automatically learns your product, generates sales scripts, and configures agents ready to sell. The platform is designed for business users — no coding, no video production, no complex integrations required. If you can fill out a form and click a button, you can run Vendo AI.

Vendo AI supports over 145 languages for both voice and text communication. AI agents speak naturally with native-like pronunciation and intonation during phone calls and meetings, and write fluently in any language across email, WhatsApp, Telegram, and website chat. You can also clone your brand voice and maintain consistent tone across all languages using our Voice Cloning feature — so your AI agent sounds like your company, not a generic robot, in every market you enter.

Vendo AI offers 6 specialized agent types, each optimized for a specific sales function:

• Full AI Sales Agent — handles the entire sales cycle autonomously from prospecting to closing, using email, calls, and messaging
• AI Voice Agent — makes and receives phone calls with natural voice, handles objections, and books meetings
• AI Presentation Builder — creates and delivers interactive sales demos on Google Meet and Zoom
• Sales Script Generator — analyzes your product materials and builds optimized, persuasive sales scripts
• AI Voice+Text Widget — engages website visitors through voice and chat simultaneously on your site
• AI Telegram Agent — qualifies leads, answers questions, and converts prospects inside Telegram

You can create unlimited agents of any type on any plan.

The Full AI Sales Agent is the most powerful agent type — it handles the complete sales pipeline from start to finish. Here's how it works:

• Prospecting — connects to our database of 4M+ companies, finds ideal customers by industry, region, size, and other criteria
• Outreach — crafts personalized emails and messages, sends multi-channel campaigns across email, LinkedIn, WhatsApp, and Telegram
• Follow-up — automatically follows up with prospects who opened or replied, adjusting the message based on their behavior
• Qualification — engages in conversations, answers product questions, and qualifies leads based on your criteria
• Booking — schedules meetings on your calendar when a prospect is ready to talk

You monitor results in the analytics dashboard and step in only for high-value conversations that need your personal attention.

Yes. The AI Presentation Builder and AI Voice Agent can join video calls as a meeting participant. You add Vendo AI to your meeting invite, and the agent:

• Follows a prepared sales script with interactive slides
• Presents your product with natural voice narration
• Answers questions from attendees in real-time
• Adapts the presentation based on audience reactions and questions
• Handles objections using your product knowledge base

You can stay in the call and jump in anytime, or let the AI handle the entire presentation autonomously. This is especially useful for first-pass demos, product overviews, and high-volume qualification calls.

The AI Voice Agent uses advanced speech synthesis to make and receive phone calls with natural-sounding voice. It can:

• Cold-call prospects from your target list with a personalized pitch
• Handle inbound calls from interested leads on your website
• Respond to objections using your product knowledge
• Switch between 145+ languages mid-conversation if needed
• Transfer hot leads to your human sales team in real-time
• Log call summaries and outcomes in your dashboard

With Voice Cloning, the agent can sound like your brand — maintaining consistent tone across every call.

Absolutely. Every AI agent is fully configurable:

• Knowledge base — upload your website, pitch decks, product docs, and FAQs. The agent learns your product inside-out
• Sales scripts — use AI-generated scripts or write your own. Define exactly how the agent should pitch, handle objections, and close
• Tone and personality — set the communication style from formal and corporate to friendly and casual
• Target audience — define who the agent should contact: industry, company size, geography, job titles
• Limits and rules — set daily sending limits, working hours, topics to avoid, and when to escalate to a human

You can create unlimited AI agents on any plan — including the Starter plan at $30/month. There's no limit on the number of agents or agent types. Each agent can be configured differently with its own knowledge base, script, target audience, and communication style. The only limit is your monthly credit allocation, which determines how many actions your agents can perform.

Autonomous outreach is the core capability of the Full AI Sales Agent. Here's the process:

• 1. Target definition — you specify your ideal customer profile: industry, company size, region, revenue range, job titles
• 2. Database search — the agent searches our built-in database of 4M+ verified companies to find matching contacts with valid email addresses
• 3. Personalization — for each contact, the agent crafts a unique email based on their company, role, and potential pain points
• 4. Campaign launch — emails are sent according to your daily limits and schedule, with automatic follow-ups for non-responders
• 5. Conversation handling — when prospects reply, the agent continues the conversation, answers questions, and pushes toward a meeting
• 6. Meeting booking — qualified leads get a calendar link and the meeting appears on your schedule

You monitor everything from the analytics dashboard — open rates, reply rates, meetings booked, and conversion metrics.

The number of contacts depends on your plan:

• Starter ($30/mo) — 4,000 credits, enough for thousands of email contacts
• Growth ($70/mo) — 10,000 credits, for scaling outreach campaigns
• Scale ($140/mo) — 20,000 credits, capable of reaching 300,000+ contacts worldwide
• Enterprise — custom allocation for unlimited-scale operations

All plans access the same 4M+ verified business database. The Scale plan offers the best value — less than $0.0005 per contact reached through autonomous email, LinkedIn, WhatsApp, and Telegram campaigns.

Vendo AI supports multi-channel outreach across:

• Email — personalized cold email campaigns with automated follow-ups
• Phone calls — AI Voice Agent makes calls with natural speech
• WhatsApp — AI Text Agent engages prospects in WhatsApp conversations
• Telegram — AI Telegram Agent qualifies leads in messenger
• LinkedIn — automated connection requests and message sequences
• Website chat — AI Voice+Text Widget captures and engages visitors on your site
• Google Meet / Zoom — AI Presentation Builder delivers live demos

A single Full AI Sales Agent can work across multiple channels simultaneously, ensuring maximum reach and engagement.

Vendo AI maintains a proprietary database of over 4 million verified businesses worldwide. The database is continuously updated and includes company names, industries, sizes, locations, websites, and verified contact information. It covers businesses across all major industries and regions — North America, Europe, Asia, Latin America, Middle East, and more. You don't need to buy or import leads from third-party providers — the database is built into the platform and accessible on Growth and Scale plans.

Yes. In addition to using our built-in database, you can import your own contact lists (CSV, Excel) for targeted campaigns. This is useful if you have existing leads from events, website sign-ups, CRM exports, or other sources. Your imported contacts are combined with AI-generated personalization for maximum effectiveness.

No. Vendo AI is designed for intelligent, personalized outreach — not mass spam. Key differences:

• Every email is personalized based on the recipient's company, role, and potential needs
• Sending limits are built in to maintain healthy email reputation
• Follow-ups are context-aware and stop when a prospect declines
• The agent adapts its approach based on real-time engagement data
• Compliance with email regulations (CAN-SPAM, GDPR) is built into the platform

Vendo AI offers 4 plans:

• Starter — $30/month — 4,000 credits, unlimited agents, all agent types, 145+ languages, email and chat support, basic analytics
• Growth — $70/month — 10,000 credits, everything in Starter plus 24/7 priority support, advanced analytics, voice cloning, autonomous outreach campaigns
• Scale — $140/month — 20,000 credits, everything in Growth plus full autonomous sales pipeline, 4M+ company database access, reach 300K+ contacts, dedicated success manager
• Enterprise — Custom pricing — custom credits, unlimited everything, dedicated account manager, custom SLA, on-premise deployment, API access, custom integrations

All plans include unlimited AI agent creation. No hidden fees.

Credits are the universal currency for all AI agent actions. Every action your agents perform uses credits:

• Sending an email — uses credits
• Making a phone call — uses credits (based on call duration)
• Generating a presentation — uses credits
• Processing a chat message — uses credits
• Searching the company database — uses credits

Each plan includes a monthly credit allocation that resets every billing cycle. If you need more mid-month, you can always purchase additional credits instantly. Unused credits do not roll over to the next month.

Yes. You can sign up and explore the platform for free. Create your account at app.vendo-ai.com, set up your first AI agent, and see how it works before committing to a paid plan. This lets you experience the interface, upload your product materials, and understand how agents are configured before you start spending credits on outreach.

Yes. You can switch between plans at any time from your account settings. When upgrading, you get immediate access to additional credits and features. When downgrading, the change takes effect at the start of your next billing cycle. There are no cancellation fees or long-term contracts — you can cancel anytime.

We accept all major credit and debit cards (Visa, MasterCard, American Express). Payments are processed securely through our payment provider. Enterprise customers can arrange invoicing and bank transfers through our sales team.

Setting up your first AI agent typically takes 5-10 minutes:

• Step 1 — Create your account and upload your product materials (website URL, pitch deck, product docs)
• Step 2 — Vendo AI automatically analyzes your content, learns your product, and generates sales scripts
• Step 3 — Review and customize the generated script, tone, and target audience
• Step 4 — Launch your agent and start autonomous outreach campaigns

The AI does the heavy lifting — it reads your materials and creates a sales-ready agent. You just review, tweak if needed, and hit launch.

You can train your AI agents using multiple content sources:

• Website URL — the agent crawls and learns your entire website
• Pitch decks — PowerPoint, PDF, Google Slides
• Product documentation — PDFs, Word documents, text files
• Demo videos — the agent can reference video content for presentations
• FAQ documents — teach the agent how to answer specific questions
• Sales playbooks — import your existing sales methodology

The more content you provide, the more knowledgeable and effective your agents become.

Vendo AI has its own built-in campaign management and analytics system. For Enterprise customers, we offer API access and custom integrations that can connect with your existing CRM (Salesforce, HubSpot, Pipedrive, etc.), calendar systems, and other business tools. Contact our sales team to discuss specific integration needs.

Yes. The AI Voice+Text Widget can be embedded on any website with a simple code snippet. Once added, it appears as a chat/voice button on your site, engaging visitors in real-time conversations. The widget supports both text chat and voice interaction, works in 145+ languages, and is fully customizable to match your website's design. No technical skills needed — just copy and paste the embed code.

The built-in Analytics dashboard gives you complete visibility:

• Overview — total agents deployed, conversations handled, leads collected
• Campaign metrics — emails sent, open rates, reply rates, click-through rates
• Sales funnel — visual breakdown of contacts flowing through sent → opened → replied → meetings booked
• Daily activity charts — sending, opening, and reply trends over time
• Agent-level stats — compare performance across different agents and campaigns

All data is real-time and accessible from a single dashboard. Export reports for your team or stakeholders at any time.

Yes. Your uploaded content, sales data, and campaign information are stored securely in your private workspace. We follow industry-standard security practices including encryption at rest and in transit, regular security audits, and strict access controls. Your data is never shared with other customers or used to train AI models for third parties.

Enterprise plans include advanced security features:

• Custom SLA — guaranteed uptime and response times
• On-premise deployment — run Vendo AI on your own servers for maximum data control
• Dedicated account manager — single point of contact for all security concerns
• API access — integrate with your security infrastructure and monitoring tools
• Advanced security audit logs — detailed tracking of all actions and access
• Custom data retention policies — define how long your data is stored

Vendo AI is designed with compliance in mind. Our outreach features include built-in safeguards for email regulations (CAN-SPAM, GDPR). For EU-based businesses and contacts, we provide tools for consent management, unsubscribe handling, and data deletion requests. Enterprise customers can configure custom compliance rules specific to their industry and region.

Yes. You have full control over your data. You can delete individual campaigns, agent configurations, and uploaded materials at any time from your dashboard. To delete your entire account and all associated data, contact our support team. Account deletion is permanent and includes removal of all stored content, campaign history, and analytics data.