Vendo AI Support
Choose the fastest path to an answer β most questions are already covered in the Help Center, and a human is one email away when they're not.
π Help Center
Step-by-step guides for every part of the platform β agents, connections, Vendo SDR, campaigns, billing. Browse the Help Center.
βοΈ Email support
support@vendo-ai.com β we aim to answer within one business day; Scale and Enterprise plans get priority handling.
π€ Ask the AI assistant
The chat widget in the corner of every page is a Vendo AI agent trained on our entire product β ask it anything, any time.
π Developer docs
Integrating via API or MCP? Start at the API & MCP documentation and the developer overview.
Direct contacts
- Product & account help: support@vendo-ai.com
- Billing questions: support@vendo-ai.com with the subject "Billing"
- Partnerships & white-label: partners@vendo-ai.com β see the Partner Program
- Enterprise & custom deployments: info@vendo-ai.com β see enterprise conditions
- Security reports: support@vendo-ai.com with the subject "Security" β triaged with priority (see Trust & Safety)
Before you write β the 60-second checklist
- Check the Help Center β setup, campaigns, credits and integrations are covered with screenshots.
- Include your workspace email and, for campaign issues, the campaign name β it cuts resolution time in half.
- For API issues, include the endpoint, response code and request id if available.
Common quick answers: FAQ Β· pricing and credits Β· how the platform works.