Vendo AI Your Privacy Policy
Last updated October 30, 2025
Important Information and Who We Are
This Privacy Policy describes how Vendo AI LTD (“Vendo AI”, “we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website, products, or services — including our AI-driven sales automation platform that generates sales scripts, creates visual presentations, and builds voice-supported AI agents capable of joining online meetings.
This website and our platform are not intended for children, and we do not knowingly collect data from individuals under 18 years of age.
Controller:
Vendo AI LTD
Company number: 15081711
Address: Fourth Floor, 4–8 Ludgate Circus, London, United Kingdom, EC4M 7LF
Email: info@vendo-ai.com
This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) + global compliance frameworks (EU GDPR / CCPA / international data protection best practices)., the Data Protection Act 2018, and relevant international data protection laws.
The Types of Personal Data We Collect
We may collect, use, store, and transfer the following categories of personal data:
Identity Data: First name, last name, username, and similar identifiers.
Contact Data: Email address, telephone number, and business details.
Company Data: Information about your company, products, services, and uploaded materials (such as websites, documents, presentations, or videos).
Financial Data: Payment and billing information (if you purchase our services).
Technical Data: IP address, browser type, device information, and usage logs.
Profile Data: Your account credentials, preferences, and interaction history with our AI platform.
Usage Data: Details about how you interact with our website and AI tools.
Marketing and Communications Data: Your preferences for receiving marketing materials and notifications.
We also collect aggregated and anonymised data for analytical purposes — this data does not directly identify you.
How We Collect Personal Data
We collect data through:
Direct interactions: When you fill in forms, upload files, or communicate with us via email.
Automated technologies: We use cookies and analytics tools to collect Technical and Usage Data.
Third-party integrations: Such as payment providers, analytics platforms, and cloud services (e.g. Amazon Web Services, Google Analytics).
For more information, please see our Cookie Policy.
How We Use Your Personal Data
We process your personal data to:
Register you as a user and provide access to our platform.
Generate AI-driven sales scripts, presentations, and meeting agents based on your uploaded content.
Manage payments and deliver purchased services.
Improve and optimise our AI models and customer experience.
Communicate with you regarding updates, technical issues, and new features.
Send marketing communications (if you have opted in).
Ensure platform security and prevent fraud.
Legal bases for processing:
Performance of a contract with you.
Legitimate business interests (such as platform security and improvement).
Compliance with legal obligations.
Consent (where applicable for marketing or optional data use).
International Data Transfers
Your personal data may be transferred and processed outside the United Kingdom, including within the European Union and the United States, in compliance with data protection laws and using appropriate safeguards (such as standard contractual clauses or adequacy decisions).
Our trusted service providers include:
Amazon Web Services (UK/EU/US)
Google Analytics (Ireland)
Meta Platforms (Ireland)
Data Security
We implement strong administrative, technical, and physical measures to protect your data against unauthorised access, alteration, disclosure, or loss.
Access to personal data is restricted to employees and partners who require it for legitimate business purposes and are bound by confidentiality obligations.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal or tax obligations.
Typically, we retain customer data for up to six years after the end of the contractual relationship, unless a longer period is required by law.
Your Data Protection Rights
Under applicable data protection laws, you have the right to:
Access your personal data.
Request correction of inaccurate data.
Request erasure of your data (where legally permitted).
Object to processing based on legitimate interests or for direct marketing.
Withdraw consent at any time (for processing based on consent).
Request data portability in a structured machine-readable format.
To exercise any of these rights, please contact us at info@vendo-ai.com.
Marketing and Communication Preferences
You can manage or opt out of marketing emails at any time by following the unsubscribe link in our communications or by contacting us directly.
Even if you opt out of marketing, you may still receive important service or account notifications.
Third-Party Links
Our website may contain links to external websites, plug-ins, or applications.
We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our operations or legal requirements.
The updated version will always be available on our website with a revised “last updated” date.
Last updated: October 2025
Contact Details
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Company: Vendo AI LTD
Company Number: 15081711
Address: Fourth Floor, 4–8 Ludgate Circus, London, United Kingdom, EC4M 7LF
Email: info@vendo-ai.com
If you are located in the UK, you have the right to make a complaint to the Information Commissioner’s Office (ICO) at www.ico.org.uk, though we would appreciate the chance to address your concerns first.