Vendo CRM
The free AI CRM where every reply becomes a lead
Vendo CRM is built into Vendo AI. Real replies to your emails and LinkedIn messages, conversations with your website AI agent, calls and messenger chats land on one board as lead cards, with the reason each person is there. Your team picks up the conversation from the card. Free for every Vendo AI user.
The Vendo CRM board as it looks in the product. Lead names are placeholders; stages, sources and the way cards move are real.
With Vendo CRM, and without it
AI outreach creates conversations in many places at once. The hard part is not to lose them.
With Vendo CRM
Without it
Where the leads come from
Real numbers from Vendo CRM across 50 customer workspaces, as of October 28, 2026. No names, only totals.
Leads by source
4,203 leads from the main sources. Also connected: WhatsApp, widget forms, presentation forms, booked meetings and leads from HubSpot or Kommo.
A visitor talked to your AI agent on the website and left a way to reach them.
Typed in by hand, filled from a LinkedIn link or uploaded as CSV, TSV or TXT.
Someone answered a message the agent sent from your LinkedIn account.
Someone wrote to your LinkedIn account first.
A real person answered an outreach email. Auto-replies and bounces never become leads.
The AI phone agent marked the call as interested and saved the summary.
A visitor spoke to the agent by voice on your website.
A message reached your Telegram bot.
Leads created per month
From the first customer in November 2025 to October 2026
From 17 leads in November 2025 to about 1,000 a month in August and September 2026.
Every card says why the lead is here
The person who answers sees the whole story in one place: the search that found the lead, the message the AI wrote, the reply, the company and every step since.
Manager Dialog
Why in CRM
Company
A lead card in Vendo CRM with example data. The fields, tabs and automatic history are the product's.
How leads move through the pipeline
Vendo AI finds the companies and people, writes the first messages and answers website visitors. Vendo CRM collects everyone who answers, and your team takes it from there.
A reply arrives
From an email, LinkedIn, the website AI agent, a call, Telegram or WhatsApp. The same person writing again updates one card.
The card lands in the right stage
Replies to outreach go to Engaged, booked meetings to Meeting, new website and messenger conversations to New.
Your team takes over
Answer from the card by email or LinkedIn. The lead moves to Manager Dialog and the team gets a notification.
You close or reuse
Move to Meeting, Won or Lost, add the deal value, or save a group of leads to an audience for the next campaign.
What you can do in Vendo CRM
Your stages, your language
Rename, recolour and reorder stages. Customers already run pipelines with stages named in several languages.
Separate pipelines (Spaces)
One pipeline per team, product or market, with its own members. Point an SDR search or campaign at it.
Reply from the card
Answer by email or LinkedIn without leaving the card. The reply stays in the same conversation.
Notes with mentions
Internal notes the lead never sees. Mention a teammate and they get a notification.
Notifications
New lead, reassigned to you, mentioned, stage changed. Choose which ones you want.
Stale lead alert
Leads without a new message for seven days are counted and flagged so nobody is forgotten.
Roles and hidden contacts
Let contractors work the board while email addresses and phone numbers stay hidden.
Bulk actions
Select cards or whole columns, move them together or save them to an audience for a new campaign.
Add leads by hand or file
Paste a LinkedIn link to fill name, title and company, or upload CSV, TSV or TXT.
Communications tab
See everyone the system wrote to, including people who never replied, and promote any of them to a lead.
Calendar and meetings
Meetings booked by the agent and your own events in one calendar, next to the pipeline.
HubSpot and Kommo
Already use another CRM? Sync leads and full conversation transcripts to it.
Free for every Vendo AI user
The CRM is not a separate product or an add-on. It comes with every account, from the free start to Enterprise.
You pay only for the AI work that creates conversations: finding decision-makers, writing and sending outreach, website and phone agents. Everything that happens after a person answers is free.
Questions about Vendo CRM
Is Vendo CRM really free?
Yes. The CRM is part of every Vendo AI plan, including the free start with 500 credits. Moving cards, notes, replies from the lead card, notifications and extra pipelines cost no credits. You pay only for the work the AI does before a lead appears, such as finding contacts or sending outreach.
How do leads get into the CRM?
Automatically. A real reply to an email, a LinkedIn answer, a website chat or voice conversation, a Telegram or WhatsApp message, an interested phone call or a booked meeting creates a lead card. If the same person writes again, the existing card is updated instead of creating a duplicate. You can also add leads by hand or from a file.
Which stage does a new lead start in?
Replies to your outreach start in Engaged, booked meetings in Meeting, and new conversations from the website or messengers in New. When someone from your team answers from the card, the lead moves to Manager Dialog.
Can I change the stages?
Yes. Rename, recolour, reorder, add and delete stages, in any language. New and Manager Dialog are kept because leads are routed there automatically, but you can rename them too.
Can different teams have their own pipelines?
Yes. Create separate pipelines (Spaces) for a product line, a market or a team, choose who can see each one, and point an SDR search or a campaign at a specific pipeline. One contact can sit in several pipelines.
Does it replace HubSpot or Kommo?
It can, if you need a simple sales pipeline. If your company already runs HubSpot or Kommo, connect it and keep working there: Vendo AI syncs leads and conversation transcripts to it.
Who can see email addresses and phone numbers?
Workspace owners decide. A role can work the pipeline with contact details hidden, which is useful for contractors and junior team members.
Can I use the CRM from code or an AI assistant?
Yes. Leads, stages, pipelines, notes, calendar events and replies are available through the Vendo AI API and the MCP server, so tools like Claude or ChatGPT can read and update the pipeline for you.
Keep every reply in one place
Start with 500 free credits. Launch a signal search or add the AI agent to your website, and the first replies will appear on your board.
Last updated