WhatsApp: your AI agent replies on your number
The agent replies to WhatsApp messages sent to your business number. Connect it by scanning a QR code, like WhatsApp Web — no developer, no API approval process.
What is the Vendo AI WhatsApp connection?
In short: The Vendo AI WhatsApp connection links your WhatsApp account to your AI agent. Incoming messages get an immediate, knowledgeable reply about your products, prices and next steps, with built-in limits that keep conversations natural.
For many businesses WhatsApp is the main sales channel, and slow replies lose deals. With the WhatsApp connection your agent answers new messages right away, at any hour, with the same knowledge it uses on your website and phone.
Connection works like WhatsApp Web: open the connection in Vendo AI and scan the QR code with your phone. Both personal and WhatsApp Business accounts are supported. WhatsApp is a text channel; for voice conversations use the Voice Call or Website Widget connections.
Connections are the channels of your AI sales agent. The agent is the brain — it knows your products, pricing and arguments — and each connection is a place where it works. One agent can run the WhatsApp together with any other connection at the same time, using the same knowledge everywhere.
Key capabilities of the WhatsApp
What your AI agent can do through this connection today.
Instant auto-replies
The agent answers incoming messages on your number immediately.
QR code connection
Scan once from your phone, like WhatsApp Web.
Knows your business
Answers from the agent's knowledge base, not canned templates.
Lead qualification
Asks the right questions and shares your booking link when a lead is ready.
Built-in safety limit
At most 5 automatic replies per chat per day, so conversations never spiral.
Account management
See connected accounts and disconnect any time.
How to set up the WhatsApp
No coding beyond a copy-paste. Most connections go live in minutes.
Create your agent
The agent learns your business from your website and documents.
Add a WhatsApp connection
Open the connection and start the QR flow.
Scan the QR code
Scan with WhatsApp on your phone. The agent starts replying to new messages.
Settings you control
| Setting | Options |
|---|---|
| Account | Personal or WhatsApp Business, connected by QR code |
| Replies | Automatic, immediate, text only |
| Limits | Up to 5 automatic replies per chat per day |
| Management | List of connected accounts, disconnect |
Popular use cases
- Reply to ad and website leads that message on WhatsApp
- Answer pricing and availability questions after hours
- Qualify leads before a human takes the conversation
- Keep response time under a minute without a support shift
Usage is billed in credits per message or minute — see Vendo AI pricing.
WhatsApp — frequently asked questions
How do I connect WhatsApp to the AI agent?
Add a WhatsApp connection to your agent and scan the QR code with WhatsApp on your phone, the same way you log in to WhatsApp Web.
Does it work with a regular WhatsApp account?
Yes. Both personal and WhatsApp Business accounts can be connected.
Can the agent make WhatsApp voice calls?
No. WhatsApp is a text channel in Vendo AI. For voice, use the Voice Call connection or the voice mode of the Website Widget.
Will the agent spam my customers?
No. The agent only replies to incoming messages and sends at most 5 automatic replies per chat per day.
How are WhatsApp replies billed?
Each reply is billed in credits. See the pricing page for current rates.
Other connections for your AI agent
Combine channels: the same agent can talk on your website, on the phone, in meetings and in messengers at once.
Compare all channels on Types of Connections, see the full platform on the AI Revenue Engine page or read the Help Center.
Put your AI agent on WhatsApp
Create an agent that knows your business in minutes, then connect it to WhatsApp and every other channel your customers use. 145+ languages, 24/7.
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